For those individuals recently promoted into a supervisory or line management role, or being considered for it, understanding the principles behind good sound management practices and behaviours is essential if those individuals are to exude confidence and make a positive contribution and benefit to those around them, and not least – enjoy this first step of their career progression.
Designed primarily to impart basic management skills to first line managers, those more experienced have found it stimulating in confirming and developing existing.
This course examines the skills and behaviours essential for effective management practice, covering areas involved with communication, motivation, trust and goal setting.
What do delegates get out of it?
- Manager V Leader
- The Job Profile!
- The responsibilities of both
- Leadership Types and behaviours
- Three approaches to Leadership
- Managing performance
- The Performance Framework
- Why manage it?
- Goal Setting
- Monitoring Performance
- Teams
- What are they?
- Their Composition
- Team Development model
- Team Roles – Eight Team Types
- Workplace Motivation
- A Definition
- The Motivational Environment
- A Motivation Audit
- Motivational ‘Laws’
- The part Coaching plays
- Coaching Styles
- Giving Feedback – The Four Stages
What’s been said by those attending it:
‘Excellent presentational skills – very easy to listen to and take in the information provided’.
‘Good insight into management basics’.
‘I wish I had been on this course when I first went into management’.
For your reference, please download a course outline here.